1. Introduction
Beijing Ningdom Technology Co., Ltd. (hereinafter referred to as "Ningdom," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products, applications, games, and services (collectively, "Products").
This Privacy Policy applies to all Products developed and published by Ningdom, available across:
- Operating Systems: Including but not limited to iOS, Android, Windows, macOS, Linux, and other operating systems
- Devices: Including but not limited to smartphones, tablets, personal computers, VR/MR headsets, handheld gaming consoles, home gaming consoles, smartwatches, smart glasses, and other connected devices
- Distribution Platforms: Including but not limited to App Store, Google Play, Steam, Epic Games Store, Meta Quest Store, PlayStation Store, Xbox Store, Nintendo eShop, and other digital distribution platforms
By using our Products, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Products.
2. Information We Do NOT Collect
We want to be transparent about what we do not collect. Our Products do not collect the following sensitive personal information:
- Personal identification information (name, address, phone number, email address) unless you voluntarily provide it
- Financial information (credit card numbers, bank account details)
- Biometric data
- Precise location data (GPS coordinates)
- Contacts, messages, or call logs
- Photos, videos, or other media files from your device
- Microphone or camera recordings
3. Information We Collect
We only collect information that is necessary to provide, maintain, and improve our Products. The information we collect includes:
3.1 Usage Data
We collect anonymous usage and performance data to understand how our Products are used and to identify and fix issues. This may include:
- App launch events and session duration
- Feature usage and interaction patterns
- Performance metrics (crash reports, error logs, loading times)
- Device information (device type, operating system version, screen resolution)
- General location data (country/region level, not precise GPS)
3.2 Technical Data
We collect technical information necessary for Product functionality:
- Device identifiers (advertising ID, device ID) - used for analytics and advertising
- IP address (anonymized when possible)
- Platform-specific identifiers (Apple ID, Google Play Services ID, Steam ID, etc.)
- Product version and build information
3.3 User-Generated Content
If you choose to create, upload, or share content within our Products, we may collect and store that content to provide the service. This content is stored securely and is only used for the intended purpose.
4. How We Use Information
We use the collected information for the following purposes:
- Product Improvement: To analyze usage patterns, identify bugs, and improve Product performance and user experience
- Technical Support: To diagnose and resolve technical issues
- Analytics: To understand how our Products are used and to make data-driven decisions
- Legal Compliance: To comply with applicable laws and regulations
- Security: To detect and prevent fraud, abuse, and security threats
5. Third-Party Services and Data Collection
Our Products may integrate with third-party services that have their own data collection practices. These services include:
5.1 Advertising Services
We may use third-party advertising networks to display ads in our free or ad-supported Products. These services may collect and use data for advertising purposes, including:
- Device identifiers for personalized advertising
- Advertising interaction data
- Demographic information (age, gender, interests) inferred from usage patterns
Common advertising partners may include Google AdMob, Unity Ads, Meta Audience Network, and other advertising platforms. Each service has its own privacy policy governing data collection and use.
5.2 Analytics Services
We use analytics services to understand Product usage and performance. These services may collect:
- Usage statistics and events
- Crash reports and error logs
- Performance metrics
Common analytics providers include Google Analytics, Firebase Analytics, Unity Analytics, and similar services.
5.3 Payment Processors
When you make in-app purchases or subscriptions, payment processing is handled by platform providers (including but not limited to Apple, Google, Valve/Steam, Epic Games, Meta, Sony, Microsoft, Nintendo) or third-party payment processors. We do not collect or store your payment information. Payment data is subject to the privacy policies of the respective platform or payment processor.
5.4 Other Third-Party Services
Our Products may also integrate with:
- Cloud storage services (for data backup and sync)
- Social media platforms (for sharing features)
- Authentication services (for account management)
We encourage you to review the privacy policies of all third-party services used in our Products.
6. Data Sharing and Disclosure
We do not sell your personal information. We may share data in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our Products, subject to confidentiality agreements
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to users
- Protection of Rights: To protect our rights, property, or safety, or that of our users
7. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain collected information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.
9. Children's Privacy
Our Products are not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
For Products that may be used by children, we comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws. We may collect limited information necessary for Product functionality, but we do not collect personal information from children without verifiable parental consent.
10. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information:
10.1 General Rights
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-Out: Opt out of certain data collection practices
10.2 GDPR Rights (European Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
10.3 CCPA Rights (California Users)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to access your personal information
- Right to request deletion of personal information
- Right to non-discrimination for exercising your rights
10.4 Exercising Your Rights
To exercise any of these rights, please contact us at contact@ningdom.com. We will respond to your request within the timeframes required by applicable law.
11. Platform-Specific Privacy
Our Products are distributed through various distribution platforms, each with their own privacy policies and data practices. These platforms include but are not limited to:
- Apple App Store: Subject to Apple's Privacy Policy and App Store Review Guidelines
- Google Play: Subject to Google Play's Privacy Policy and Developer Policy
- Steam: Subject to Steam's Privacy Policy and Steam Subscriber Agreement
- Epic Games Store: Subject to Epic Games' Privacy Policy and Terms of Service
- Meta Quest Store: Subject to Meta's Privacy Policy and Platform Terms
- PlayStation Store: Subject to Sony's Privacy Policy and Terms of Service
- Xbox Store: Subject to Microsoft's Privacy Policy and Terms of Service
- Nintendo eShop: Subject to Nintendo's Privacy Policy and Terms of Use
- Other Distribution Platforms: Subject to respective platform policies
Please review the privacy policies of the platforms through which you access our Products.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection, including:
- Using standard contractual clauses approved by data protection authorities
- Relying on adequacy decisions by relevant authorities
- Implementing appropriate technical and organizational safeguards
13. Cookies and Tracking Technologies
Our Products may use cookies, web beacons, and similar tracking technologies to collect information. You can control cookies through your device or browser settings, though this may affect Product functionality.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:
- Posting the updated Privacy Policy on our website
- Providing notice within our Products
- Sending an email notification (if we have your email address)
Your continued use of our Products after such changes constitutes acceptance of the updated Privacy Policy.
15. Do Not Track Signals
Some browsers and devices support "Do Not Track" (DNT) signals. We currently do not respond to DNT signals, as there is no industry standard for how to respond to such signals. We continue to monitor developments in this area.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: contact@ningdom.com
We will make every effort to respond to your inquiry in a timely manner.
17. Data Protection Officer
For users in the European Economic Area, if you have questions or concerns about our data processing activities, you may contact our Data Protection Officer at contact@ningdom.com.